Shipping policy

Shipping Policy

What locations do you ship to ?

We are currently offering free shipping on every order in Canada and US !

How long does it take to arrive once shipped ?

All orders are processed and shipped as soon as possible. We typically take 1-3 business days for handling and processing your order. The typical delivery time frame is anywhere from 8-10 business days.

If your package does not arrive you are eligible for a refund or replacement. Please reach out to contact.miorna@gmail.com for additional assistance in this matter.

Will I receive a tracking number for my package ?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise beyond our control such as postal delays. Thank you for your patience and understanding.

What do I do if my order is lost in the mail ?

Each order will be sent with insured shipping and handling to prevent lost packages. If your order happens to be lost in transit or returned to us for any reason ,we have your back ! In case like this we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Extended Delays 

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.